Due to the current covid-19 situation in Victoria, there will be delays to shipping, returns and exchanges. Please visit our Shipping & Returns page for more information.

Contact Us

Customer Service & All General Enquiries

Phone 1300 727 355

Email: customerservice@rossiboots.com.au

Marketing Enquiries

Email: marketing@rossiboots.com.au

Rossi Boots Head Office
53 Cremorne Street,
Cremorne, Victoria, 3121
Phone 1300 727 355

Rossi Boots Operations Office and Store
492 Churchill Road
Kilburn South Australia 5084
Phone +61 8 8352 7844

Visit our Kilburn Store from 10 am – 2 pm, Monday to Friday


My boots are the wrong size, how do I return them?

Check out our Shipping & Returns page for information on returns.

I believe my online purchase may be faulty. What should I do?

All our boots come with a 6 Month Manufacturers Warranty. See our Shipping & Returns page for more information.

Why can't I purchase the style I want online?

Only a limited number of styles in the Rossi Boots range are available for purchase online. If you’ve seen something you like please be sure to check out our network of Australian and International stockists.

Can I make changes to my order after payment?

Once payment has been processed unfortunately you’re not able to make changes to your order. For any issues please contact us (customerservice@rossiboots.com.au)

What payment methods are available?

We accept credit card payments via Stripe as well as PayPal and AfterPay

Are all Rossi Boots Made In Australia?

No, not all Rossi Boots are Made In Australia. We offer a mix of Australian made boots, as well as product made by our international manufacturing partners. If you’d like to know the country of origin of a specific boot, just shoot us an email.